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  • July 13, 2022 11:12 AM | Khari Applewhite

    Rivermark Community Credit Union is looking for a Member Solutions Specialist!

    Summary

    Engages members and educates them about Rivermark’s products and services. Provides service and support to members by handling requests that are sometimes routine in nature. Seeks out opportunities to provide members with new or underutilized products and services.

    Primary Duties & Responsibilities

    1.                Provides exceptional member service including making eye contact, welcoming and greeting members and demonstrating willingness and interest to help by body language and a friendly tone of voice.

    2.                Monitors lobby traffic to ensure members are being helped in a timely and welcoming manner.

    3.                Consistently establish rapport, explain solutions, define needs and recommend action during each member interaction.

    4.                Processes loan requests from all channels. Interviews for additional loan options, complies with loan policies and procedures, prepares documents and books loans. Actively cross-sells Credit Union products and services throughout the loan process.

    5.                Completes onboarding activities for all new members and/or loans.

    • 6.                Takes ownership of every interaction whether it requires a call back, extended research or assistance from other teams until complete.

    7.                Assists members using the Personal Teller Kiosks (PTKs). Educates members to make them comfortable and competent using the interactive technology.

    8.                Possesses override capabilities and increased transaction limits.

    • 9.                Assists members with online banking issues and offers other technical assistance regarding electronic devices. Resets passwords, challenge questions and PINs for members according to procedures.

    10.             Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.

    11.             Acts as a leader in sales, product knowledge, member solutions and work ethic.

    • 12.            Actively participates in personal performance coaching sessions with management team.

    13.             Follows the Credit Union’s written policies and procedures to ensure compliance with all required regulations and to prevent fraud and losses.

    • 14.             Monitors and replenishes branch supplies as requested.
    • 15.            Continuously improves individual level of competency through training and development via established educational programs.
    • 16.             Skillfully handles and resolves difficult member situations for member satisfaction within appropriate guidelines and procedures. Enlists management in successful member resolution, if necessary.
    • 17.             Ability to make follow-up calls or emails to members regarding promotions, products and services.
    • 18.             Responds to member documentation requests as requested. 

    19.             Seeks ways to streamline work processes and continuously improve the Credit Union.

    Education/Experience

    High school diploma or equivalent. Minimum two years sales experience in a financial institution or minimum two years retail sales experience in a goal-driven environment with proven results.

    Requirements – Skills, Job Knowledge & Abilities

    • 1.                Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Ability to exhibit an inherent ease with others.

    2.                Advanced knowledge of all Credit Union products and services and related legal and regulatory requirements. Extensive knowledge of the documents and forms required to complete consumer loans, IRAs, business and trust accounts, plastic cards, online banking and bill payment transactions.

    • 3.                Ability to multi-task and work seamlessly and efficiently across several different platforms simultaneously.
    • 4.                Proficiency with Microsoft Office software, data entry, ten-key calculator, cash counting and math skills.  
    • 5.                Ability to use judgment and discretion when handling confidential member account information.
    • 6.                Strong organizational and time management skills. Proven ability to follow through on tasks with accuracy and pay close attention to detail.
    • 7.                Ability to handle processes, product and work flow changes productively.
    • 8.                Working knowledge of acceptable negotiable items and member identification.
    • 9.                Exceptional communication skills. Ability to build relationships with members through all channels. Ability to effectively communicate one-on-one and in a group setting. Ability to remain calm when helping difficult and/or irate members.
    • 10.             Exceptional member service and sales skills in order to meet our members’ financial needs and make contributions toward the achievement of Credit Union goals.
    • 11.             Ability to proficiently explain remote delivery channels and options with members.
    • 12.             Demonstrates reliability by being punctual and adhering to the daily work schedule.
    • 13.             Ability to keep work space organized and tidy.
    • 14.             Comfortable being evaluated against performance standards.
    • 15.             Research and problem-solving skills in order to identify and resolve issues.
    • 16.             Ability to maintain and project the Credit Union’s professional reputation.

    Supervisory Responsibility

    This position has no direct supervisory responsibility.

    Interpersonal Contacts

    Continuous contact with members. Frequent contact with employees.

    Working Conditions

    • 1.                Finger Dexterity – To perform various duties such as using a ten-key calculator, typing and writing.
    • 2.                Hearing – Continuous, in person and on the telephone.
    • 3.                Language/Mathematics Ability – Continuous performance of basic numeric calculations, as well as writing, reading, comparing and analyzing. Continuous alertness, precision and concentration to ensure accuracy and thoroughness of work. Occasional performance of complex numeric calculations.
    • 4.                Physical Strength – Continuous sitting or standing. Occasional walking. Occasional lifting up to 35 pounds. Occasional bending, squatting or kneeling. Occasional reaching above shoulder level.
    • 5.                Reasoning Ability – Frequent use of judgment, reasoning, patience and negotiation. Frequent use of initiative, ingenuity and creativity. Occasional problem solving.
    • 6.                Repetitive Motion – Continuous use of hands in repetitive tasks such as simple grasping and twisting/turning of wrists.
    • 7.                Speaking – Continuous, in person and on the telephone.

    8.                Visual Abilities – Continuous clarity of vision of 20 inches or less. Frequent clarity of vision of 20 feet or more.

    • 9.                Work Schedule – Normal workday with occasional overtime.
    • 10.             Working Conditions – Due to the nature of our business, there is a risk of exposure to potentially hazardous conditions. 

     

    Note:  Job descriptions are not intended and should not be construed to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are intended to be accurate reflections of the principal job elements. Rivermark Community Credit Union is an at-will employer. This job description does not alter the arrangement or create an employment contract.


  • June 08, 2022 10:13 AM | Cynthia Knapp

    The Regional Arts Culture Council (RACC) has one mission – to enrich our communities through arts and culture. We believe that the arts have the power to change hearts and minds, and to inspire social change. We also believe that arts and culture are key elements in creating desirable places to live, learn, work and visit.

    We are an Equal Opportunity Employer and strive to cultivate equity in all of our programs. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture.

    As a RACC team member, your work will help to educate and empower people from all walks of life by providing and promoting access to a diversity of art and cultural experiences. If you’re eager to make a difference, that’s a great start. To best serve our communities, we need commitment – to our mission, our goals and, most importantly, to the people we serve.

    If you are ready to be a part of a committed, collaborative team dedicated to our community, we want to talk with you.

    The Opportunity: Talent Engagement Coordinator

    Position Summary
    The Talent Engagement Coordinator brings “can do” energy and consistently exercises discernment, confidentiality, has the ability to multi-task with a strong attention to detail, and top-notch communication skills. This position will be responsible for coordinating and supporting extensive hiring processes and promptly responding to questions. All activities will be performed in support of RACC values and vision.

    Essential functions and responsibilities


    • Coordinates paperwork from a request to hire through onboarding, engagements and exits.
    • Coordinates the recruitment/hiring process by sourcing candidates, performing background checks, and assisting with issuing employment contracts etc.
    • Schedule meetings, interviews, and maintain the team’s agenda
    • Perform orientations, onboarding and update files with new hires  
    • Supports hiring leads, tracks the process and collaborates with team and hiring leads
    • Maintaining records of personnel-related data in both paper and the database and ensure all employment requirements are met
    • Coordinates with payroll with team member on HR related matters and status changes
    • Respond to internal and external HR related inquiries or requests and provide assistance
    • Redirect HR related calls or distribute correspondence to the appropriate person of the team
    • Assist team leads in performance management procedures
    • Coordinate training sessions and seminars
    • Produce and submit reports on general HR activity
    • Supports hiring, tracking and onboarding of org-wide contractors and consultants as assigned
    • Assist in ad-hoc HR projects, like collection of employee feedback
    • Support other functions as assigned

     

    Required knowledge, skills and abilities:


    • Proven experience as an HR coordinator or relevant human resources/administrative position
    • Knowledge of human resources processes and best practices
    • Strong ability in using MS Office (MS Excel and MS PowerPoint, in particular)
    • Familiarity with social media recruiting
    • Outstanding communication (written and verbal) and interpersonal skills
    • Ability to handle employee status and data with discernment and confidentiality
    • Excellent organizational and time management skills


    Status:                   Full Time | Nonexempt | Hourly


    Schedule:              Regular Hours of Operation 8:30am – 5:00pm Monday - Friday

                                   Flexibility will be required to accommodate events and business needs. Currently, the majority of our team is remote. This role will require some in office time.

    Supervisory:         Executive Director, Internal Operations

    Compensation:     $22.95 - $24.00 Hourly, depending on experience

                                  RACC offers excellent benefits, including paid holidays and Flexible Time Off, full medical and dental benefits, a 401(k) plan, and long-term disability and life insurance.

    This posting closes on Thursday, June 16th at 5pm.

    Apply for This Job



  • March 10, 2022 10:28 AM | Cynthia Knapp

    The Regional Arts Culture Council (RACC) has one mission – to enrich our communities through arts and culture. We believe that the arts have the power to change hearts and minds, and to inspire social change. We also believe that arts and culture are key elements in creating desirable places to live, learn, work and visit.

    We are an Equal Opportunity Employer and strive to cultivate equity in all of our programs. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture.

    As a RACC team member, your work will help to educate and empower people from all walks of life by providing and promoting access to a diversity of art and cultural experiences. If you’re eager to make a difference, that’s a great start. To best serve our communities, we need commitment – to our mission, our goals and, most importantly, to the people we serve.

    If you are ready to be a part of a committed, collaborative team dedicated to our community, we want to talk with you.  

    The Opportunity: Project Manager

    Position Summary:
    The primary role of the Public Art Projects Manager is to manage public art projects from initial point of contact with client to final installation. Functions of the position include managing the selection process and project budget; writing and monitoring contracts, developing and maintaining relationships with the current and prospective clients, artists and community members. Leadership of infrastructure and outdoor installations is an important component of this position. Programming for artist support and growth is another key area of work.  Strong, proactive communication with program partners internally and externally is essential for this position, as is a commitment to Diversity, Equity and inclusion in all aspects of programming

    Essential Functions:

    • Manages temporary and “permanent” public art projects for public and private entities with an emphasis on infrastructure and outdoor projects as assigned including: presentations & client interface with the Public Art Committee (PAC) managing the selection process including developing and orienting selection panels, developing and managing project budgets, establishing project goals and priorities with panel; writing RFQs and RFPs; writing, managing and administering contracts with individual artists; coordinating with Collections Manager on prefabrication conservation and maintenance reviews and, serving as liaison between artists, clients, contractors and any regulatory officials needed in project permitting or review.
    • Working in collaboration with Public Art Registrar and Public Art Managers, maintains the public art records and files using archived hard copies and electronic files.
    • Participates with the public art team and acts as project lead as assigned, in the development and review of the Public Art program policies and procedures as well as launching of pilot projects.
    • Participates in the creation, facilitation, and delivery of presentations about the Public Art program for local and national groups.
    • Communicates effectively with constituents, including interested individuals with general questions about public art and artists new to a process and needing guidance.
    • This position may or may not have supervisory duties with other team related to administration of projects.
    • Actively attains knowledge of the various arts activities in the tri-county region.
    • Commits to RACC’s Equity Initiative and furthers the organization’s goals to expand outreach and engagement.
    • Undertakes special projects/assignments as assigned for both the program and the organization.

    Required knowledge, skills and abilities:

    • Minimum 3 years of experience with project management in public art, arts administration or adjacent field
    • Robust knowledge of contemporary visual arts practices locally, regionally and nationally. Preferable to hold  B.A., B.F.A., in studio art, arts management, art history or museum studies.
    • Ability to communicate clearly, consistently and effectively both orally and in writing to respond to a wide range of questions and concerns especially with artists, administrators, and community members
    • Strong organizational skills and follow through tempered with flexibility
    • Ability to manage multiple projects simultaneously.
    • Ability to work both independently and as a member of a team.
    • Computer skills in word-processing, form building, FileMaker, PowerPoint and Excel.
    • Skill in conveying procedures and requirements to persons of diverse backgrounds.
    • Knowledge of office practices and procedures, filing and record maintenance.
    • Customer service skills                             

    Status:                         Full Time | Hourly

    Schedule:                    Regular Hours of Operation 8:30am – 5:00pm Monday - Friday

    Flexibility will be required to accommodate events and business needs

    Supervisory:               Director of Public Art

    Compensation:         $64,000 - $69,000 Depending on experience

    RACC offers excellent benefits, including paid holidays and Flexible Time Off, full medical and dental benefits, a 401(k) plan, and long-term disability and life insurance.

    Application Instructions:
    To be considered for this opportunity a cover letter, resume, questions completed and references must be included.  This posting closes March 21. 2022 at midnight.

    Apply Here


  • October 26, 2021 10:46 PM | Noreen Murdock

    POSITION SUMMARY

    Portland Youth Philharmonic (PYP), America’s first youth orchestra, seeks an organized, energetic, and talented professional to join our team as Office Administrator. This position is a fantastic opportunity for someone to gain a variety of experiences working in a nonprofit arts organization. The Office Administrator is a critical member of the PYP team, as they support all facets of the organization and is frequently the first person from PYP that the public interacts with.

    The Office Administrator & Box Office Manager maintains a functional office environment, manages all things ticket sales related, oversees the enrollment and tuition payment process, conducts administrative tasks, assists staff as needed, and communicates with parents and the public on matters relating to the organization.

    PRIMARY TASKS AND AREAS OF RESPONSIBILITY

    • Customer Service: meet clients’ needs while maintaining the distinguished reputation of the organization;
    • Office Operations: process incoming and outgoing mail, order office supplies, maintain a functional office environment, monitor and resupply electronic equipment (copier, postage meter, etc.), serve as liaison with office building management;
    • Box Office Management: take ticket orders via phone, record and process payments, mail tickets, manage subscription renewals, prepare will call tickets and staff the will call table (including recruiting volunteers as needed), set up events in ticketing system, generate reports, and track sales and attendance;
    • Event Support & Front of House Management: assist with concert preparation, provide administrative support at concerts and events, secure volunteers to serve as ushers or box office personnel;
    • Database Management: manage the student enrollment process and its integration in the database, enter and update contact information, run reports, generate email lists, enter donations into the database and accounting software, track Friends of PYP donor levels, reconcile information between multiple software;
    • Bookkeeping: support the Business Manager with accounts payable and receivable;
    • Volunteer Coordination: secure volunteers for various tasks as needed
    • Program and Newsletter Production: compile content for newsletters and program books, assist with distribution, and produce in-house materials;
    • Communication: email, phone, and mail communication with staff, parents, board members, volunteers, alumni, music teachers, friends of the organization, and members of the general public, assist the Marketing & Communications Director with updating the website;
    • Merchandise: sell merchandise when necessary, track merchandise inventory, manage online store;
    • Other duties as assigned by the Executive Director.

    QUALIFICATIONS:

    • Very organized with the ability to juggle multiple projects and deadlines; good time management skills are essential; project management experience preferred
    • Experience in customer service and/or sales; ability to engage with parents, volunteers, donors, and patrons from a variety of backgrounds in a variety of settings.
    • The ability to maintain an upbeat, positive attitude when facing problems; creativity in finding solutions;
    • Collaborative nature and excellent interpersonal skills; ability to work with a variety of personalities to accomplish projects as a team, while also being self-motivated and independent
    • Excellent writing and proof-reading skills
    • Proficiency with Microsoft Office, especially Word, Excel, and Outlook
    • Experience with design software, such as Adobe InDesign and Photoshop, is beneficial
    • Willingness to learn other computer applications proficiently
    • Experience with ticketing software and box office procedures is beneficial
    • Basic bookkeeping knowledge; experience with QuickBooks is a plus
    • General knowledge of and/or enthusiasm for orchestral music, youth music education, and the performing arts
    • Availability on select weekends and evenings during concerts and special events; office hours are 9:00 AM-5:00 PM, Monday through Friday. Our annual Concert-at-Christmas on December 26 from 2:00-10:30 PM is a requirement for this position.
    • Valid driver license

    Working conditions & accessibility: The Office Administrator & Box Office Manager primarily works in the office while sitting at a desk, though has flexibility to work some days at home, during standard business hours. This position attends most PYP concerts and special events (evenings and weekends), and occasionally attends local networking or civic events in the community as a representative of PYP. Must be able to lift approximately 25 pounds, and carry items such as boxes, packages of food, tables, or chairs over a short distance. PYP’s office is business casual, dog friendly, and donut friendly. Our office is ADA accessible and on the ground floor. We are located on SW Barbur Blvd right on the #12 bus line. Ample free parking is available on site.

    Salary & Benefits: This position is hourly non-exempt at a rate of $18.00 an hour. As a full time employee, the Office Administrator & Box Office Manager is eligible to accrue sick time and up to ten (10) days of paid vacation per year, and, after 30 days of employment, can enroll in PYP’s health, vision, and dental insurance plans and participate in PYP’s 401(k) plan.

    ABOUT PORTLAND YOUTH PHILHARMONIC

    PYP, founded in 1924, consists of four large ensembles: String Ensemble for string musicians, Wind Ensemble for wind, brass, and percussion players, Percussion Ensemble, Conservatory Orchestra for intermediate players, and the Portland Youth Philharmonic, or the Philharmonic Orchestra (PYP), for the most advanced students. Camerata PYP is a chamber orchestra comprised of PYP musicians concurrently enrolled in one of the other large ensembles. PYP also incorporates music theory instruction into rehearsals, has a chamber music program, free bass classes and wind/brass workshops open to the public, a coaching program for low-income middle school band programs, a Peer Mentor program offering low-cost private lessons, and master classes. The Philharmonic Orchestra annually performs a series of four concerts at the Arlene Schnitzer Concert Hall; all ensembles perform concerts throughout the season at venues in Portland and Vancouver. Learn more about PYP at portlandyouthphil.org.

    PYP requires its musicians, staff, contractors, and volunteers to be fully vaccinated.

    APPLICATION GUIDELINES/CONTACT

    Please email a cover letter and resume (both PDF format) to PYPjobs@portlandyouthphil.org with “Application – PYP Office Administrator” in the subject line. No phone calls please. Applications will be accepted until the position is filled. Please apply by November 5 for best consideration.

    PYP is committed to recruiting and retaining diverse staff, faculty, and musicians. We seek candidates whose work furthers diversity and who bring to PYP varied experiences, perspectives and backgrounds.

    Portland Youth Philharmonic is an equal opportunity employer and does not discriminate in its hiring and employment practices against any applicant because of gender, color, creed, age, national origin, religion, political affiliation, marital status, mental or physical disability, sexual orientation, or any other basis protected by local, state, or federal law.

    PYP is committed to being a welcoming and safe community for young musicians and their families of all cultures, races, religions, genders, sexual orientations, and circumstances.

  • October 08, 2021 12:46 PM | Deleted user

    Information Technology Manager

    Operations · Portland, Oregon

    The Regional Arts Culture Council (RACC) has one mission – to enrich our communities through arts and culture. We believe that the arts have the power to change hearts and minds, and to inspire social change. We also believe that arts and culture are key elements in creating desirable places to live, learn, work and visit.


    We are an Equal Opportunity Employer and strive to cultivate equity in all of our programs. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture.


    As a RACC team member, your work will help to educate and empower people from all walks of life by providing and promoting access to a diversity of art and cultural experiences. If you’re eager to make a difference, that’s a great start. To best serve our communities, we need commitment – to our mission, our goals and, most importantly, to the people we serve.


    If you are ready to be a part of a committed, collaborative team dedicated to our community, we want to talk with you 



    The Opportunity: Information Technology Manager

     

    Position Summary:
    The Information Technology Manager oversees RACC’s IT operations.


    Essential functions and responsibilities:

    • Responsible for providing input into budgeting process by forecasting requirements; reviewing and managing software licenses, managing hardware, performing reporting, process development and improvement, selection, supervision and monitoring of contractors and vendors, purchasing, and other managerial tasks.
    • Systems Engineering. Developing and implementing plans for infrastructure upgrades, making recommendations to the RACC Directors, and rolling out the changes with minimal downtime to critical services. Monitoring status of Battery Backup/UPS systems and coordinating maintenance with vendors and partners.
    • Systems Administration. Advanced knowledge of Windows Server 2012R2, 2016, Hyper-V, Active Directory, Group Policy, PowerShell, Remote Desktop Server, DNS, IIS, WSUS, VAMT, print servers, file servers, , MSSQL 2012, PKI, Linux, RAID, iSCSI, Remote Access Controllers and related systems administration.
    • Cloud services administration. Configuration, administration and monitoring of Office 365 and Exchange Online , Google Workspace for Nonprofits, Mobile Device Management, SPAM phishing and other email threat management,  along with a variety of other services.  Maintenance of DNS records necessary for interoperation of RACC’s onsite and cloud systems. Coordination with Communications team for external and internal Wordpress and PHP based websites including security and integration with connected platforms. Maintenance and administration of RACC’s Atlassian Confluence Server.Network administration of WAN, LAN, VLANs, subnets, point to point and client-server VPNs, security appliances, wireless access points, managed switches, remote access controllers, and other network connected devices.
    • Responsible for security of IT infrastructure. Selection, administration and monitoring of tools and procedures to ensure intrusion prevention and detection, endpoint protection, implementation, training and use of password managers, and compliance with security best practices.  Ensure staff have ongoing requisite education and training on security best practices.
    • PCI-DSS Management. Ensure organizational compliance with PCI-DSS and completion of annual SAQ.
    • Development and monitoring of effective onsite and offsite backup solutions. Familiarity with Veeam is a plus.
    • Development and maintenance of viable disaster recovery and business continuity plans and infrastructure including nightly backups to collocated server.
    • Database administration of FileMaker and other databases including MSSQL back-ends of Abila & Raiser’s Edge.
    • Report to RACC’s directors on a monthly basis on the status of the organization’s technology and to recommend improvements and purchases.
    • Assist in the development of policies and procedures related to the use of RACC Technology and software licenses
    • HelpDesk and Field Tech work. Manage RACC IT equipment throughout its lifecycle from purchase through end-of-life, provide remote and/or onsite troubleshooting and other assistance to RACC team members as needed when requested. Endpoint devices include Windows PCs, Apple Macintoshes, Apple iPhones and iPads, and Android phones and tablets.
    • User Administration. Create, configure and maintain computers, software, accounts, group and list memberships, monitor and manage the security of accounts and devices using available tools, recover equipment and remove accounts when team members leave.
    • Audio Video. Maintain, train, and facilitate the use of AV and IT equipment in conference rooms.
    • Printer and Scanner Maintenance and Management. Manage network attached scanners and printers, ensuring both device functionality and security best practices, coordinating with outside vendors as necessary.


    Required knowledge, skills and abilities:

    • At least 4 years of experience in Windows Systems and Network Administration.
    • At least 2 years of experience in administering Office 365
    • Bachelor’s degree or higher in IT or computer science. Two years of additional experience in Systems/Network Administration can be substituted.
    • Experience with project management and people management.
    • Cultural flexibility/agility and a commitment to fostering a respectful and inclusive work environment.
    • Excellent written and verbal communication skills.
    • Highly skilled in maintaining privacy and confidentiality


    Status:                        Full Time, Exempt

    Schedule:                   Regular Hours of Operation 8:30am – 5:00pm Monday - Friday

                                        Flexibility will be required to accommodate events and business needs

    Supervisory:              Director of People, Operations & IT

    Compensation:          $75,000 - $80,000

                                         RACC offers excellent benefits, including paid holidays and Flexible Time Off, full medical and dental benefits, a 401(k) plan, and long-term disability and life insurance.


    Application Instructions:
    To be considered for this opportunity a cover letter, resume, questions completed and references must be included.  This posting closes October 18, 2021 at midnight.

    Apply here: https://racc.bamboohr.com/jobs/view.php?id=28 


  • September 03, 2021 1:53 PM | Anonymous
    Overview Get your career #OnPoint and grow with us! We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us! Responsibilities •Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled. •Performs and documents over the counter transactions as identified in the teller habit pattern. •Understands and determines acceptability of negotiable items and member identification. •Identifies and addresses member questions and concerns to offer solutions. •Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate. •Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome. •Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them. •Maintains cash drawer and balances within guidelines established by Credit Union. •Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time). •Performs any additional duties as required by the Management Team. Knowledge, Skills & Abilities: •Ability to coordinate a variety of assignments simultaneously and prioritize work. •Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union. •Proficient in counting cash, arithmetic, ten-key and basic computer skills. •Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills. Qualifications •High School graduate or GED required. •A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required. •Bilingual skills are highly desired.
  • August 10, 2021 11:08 AM | Deleted user

    The Regional Arts Culture Council (RACC) has one mission – to enrich our communities through arts and culture. We believe that the arts have the power to change hearts and minds, and to inspire social change. We also believe that arts and culture are key elements in creating desirable places to live, learn, work and visit.

    We are an Equal Opportunity Employer and strive to cultivate equity in all of our programs. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture.

    As a RACC team member, your work will help to educate and empower people from all walks of life by providing and promoting access to a diversity of art and cultural experiences. If you’re eager to make a difference, that’s a great start. To best serve our communities, we need commitment—to our mission, our goals, and most importantly, to the people we serve.

    If you are ready to be a part of a committed, collaborative team dedicated to our community, we want to talk with you.

    The Opportunity: Public Art Installation & Conservation Technician

    Position Summary:
    Under the direction of the Public Art Collections Manager and the Exhibitions & Collections Coordinator, the Installation & Conservation Technician (Tech) installs 2-D artworks in City of Portland and Multnomah County public spaces and assists with art collection transportation, storage, and condition reporting. The Tech also assists the RACC collections management team with the maintenance, repair, and conservation of works of outdoor sculpture in the City/County collection. In the course of the job the Tech performs a wide variety of tasks that require excellent art handling skills and the ability to organize, lay out, and install 2-D artwork. The Tech must be able to lift and carry 50 pounds, be comfortable standing for significant periods of time, and be able to meet the physical demands of working outside in various conditions.

    Essential functions and responsibilities:
    Follows safe workplace practices and procedures while handling, installing, and maintaining artwork.

    ·         Under the direction of the Exhibitions & Collections Coordinator the Tech installs and strikes displays of the City/County 2-D collection in a wide variety of City & County buildings.

    ·         Under the direction of the Collections Manager the Tech provides routine maintenance and basic conservation, including graffiti removal, for outdoor sculpture in the City/County collection.

    ·         The Tech performs regular condition assessments for the 2-D and outdoor sculpture collection and updates the collection’s maintenance database with related reports and photos.

    ·         Helps care for installation tools and maintenance/conservation related equipment and helps assure their safe and orderly storage.

    ·         Performs other Public Art program related duties as assigned.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

    ·         Lift and move objects weighing 50 pounds.

    ·         Work confidently on ladders, scaffolding, or personnel lifts at heights over eight feet.

    ·         Ability to stoop, bend and kneel.

    ·         Comfortable working outdoors in a variety of weather conditions.

    ·         Ability to work with paints and solvents safely per RACC protocols, best practice, and OSHA requirements.


    Required knowledge, skills and abilities:

    ·         A thorough understanding of RACC’s commitment to diversity, equity, and inclusion and a willingness to contribute to a workplace that fosters and prioritizes these characteristics.

    ·         Ability to plan ahead and stay organized; be comfortable working independently or as part of a team.

    ·         Experience handling and moving art.

    ·         Basic carpentry skills and familiarity with the safe use of common hand and power tools.

    ·         Good problem solving skills, patience, ability to follow detailed instructions.

    ·         Ability to communicate well and maintain effective working relationships with fellow staff, representatives of City government, other organizations, and the general public.

    ·         General familiarity with computers and office software, basic digital photography skills, familiarity with databases.

    ·         A valid Oregon driver’s license and good driving record.

    ·         Knowledge of sculpture fabrication techniques a plus.

                                                   

    Status:                          32 weekly | Part-time | Hourly | Non-Exempt

    Schedule:                    Regular Hours of Operation 8:30am – 5:00pm Monday - Friday
    Flexibility will be required to accommodate events and business needs

    Supervisory:               Public Art Collections Manager

    Compensation:         $21.00 minimum hourly compensation

    RACC offers excellent benefits, including paid holidays and Flexible Time Off, medical and dental benefits, a 401(k) plan, and long-term disability and life insurance.

    Apply By August 27th

    https://racc.bamboohr.com/jobs/view.php?id=27 

  • May 18, 2021 1:45 PM | Deleted user

    The Regional Arts Culture Council (RACC) has one mission – to enrich our communities through arts and culture. We believe that the arts have the power to change hearts and minds, and to inspire social change. We also believe that arts and culture are key elements in creating desirable places to live, learn, work and visit.

    We are an Equal Opportunity Employer and strive to cultivate equity in all of our programs. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture.

    As a RACC team member, your work will help to educate and empower people from all walks of life by providing and promoting access to a diversity of art and cultural experiences. If you’re eager to make a difference, that’s a great start. To best serve our communities, we need commitment – to our mission, our goals and, most importantly, to the people we serve.

    If you are ready to be a part of a committed, collaborative team dedicated to our community, we want to talk with you.

    The Opportunity: Executive Assistant

    Position Summary: 
    This position supports the Executive Director (ED) and functions as the cornerstone of the ED’s office. It also provides a wide range of administrative duties while supporting all communications and activities related to RACC’s Board of Directors and board committees. This position will play an essential role supporting the smooth workings of a multifaceted organization.

    Essential functions and responsibilities:

    • Provide administrative support of a highly complex and responsible nature to the ED. Manage the executive’s workflow and priorities by knowing their highest priorities, managing their schedules, thinking steps ahead and keeping them focused on the most important projects.
    • Complete a broad range of administrative tasks for the ED—including managing calendars, correspondence, and files, conducting research on people and organizations, arranging meetings, compiling data and materials for meetings, and processing expenses.
    • Complete projects and special assignments by establishing objectives, determining priorities, managing time, gaining cooperation of others, monitoring progress, problem-solving and making adjustments to plans.
    • Prepare and research presentations, emails, announcements and other and correspondence and reflect the ED’s style and professionalism when doing so.
    • Coordinate meetings for the ED with board members, elected officials, and arts leaders.
    • Interface with stakeholders, elected officials, and other community leaders and serve as an advocate for RACC.
    • Communicate directly, and on behalf of the ED, with Board members, patrons, donors, and administrative colleagues.
    • Interface with Development, Advocacy, and Communications to draft (internal and external) speeches, articles, prepare board presentations, and compose acknowledgements and other communication. 
    • Partner with the Development team to prioritize the ED’s cultivation and stewardship of donor relationships.


    Board Liaison responsibilities:


    • Serve as primary liaison to the Board of Directors, scheduling board & committee meetings, tracking attendance, producing preparatory materials, devising reports, providing talking points to leadership, drafting minutes, and storing and retrieving information.
      • Examples of tasks: tracking of board recruitment and annual documents, correspondence, scheduling meetings, and keeping board records.
    • Manage the Board and Committee portal for all board groups—including Executive, Finance, Governance, and Diversity, Equity, Inclusion & Access Committee meetings—and collaborate with the Leadership Team to ensure effective Board operations.
      • Example of tasks: managing the meetings calendar, uploading and sending meeting packets and minute records, monitoring Slack channels.
    • Respond quickly and amiably to Board members’ and other leaders’ requests for information.

    Organizational responsibilities:

    • Maintain high-levels of confidentiality and discernment.
    • Provide backup support for operational functions such as mail processing, phones, reception, and internal meetings.
    • Plan annual RACC board and team events as needed. 

    Required knowledge, skills and abilities:

    • Bachelor’s degree or equivalent work experience.
    • Attention to detail and strong organizational capability.
    • Experience and commitment to equity, diversity, inclusion, and access.
    • Well-versed in managing multiple calendars, identifying scheduling conflicts and anticipating Directors’ needs.
    • Ability to establish and maintain strong relationships with board members, public officials, partner organizations, vendors, and community leaders.
    • Excellent customer service skills, written and verbal communication skills, exhibiting a professional and courteous demeanor.
    • Event planning and project managing experience; ability to prioritize tasks and manage workloads within set timelines.
    • Highly resourceful team-player with the ability to work independently with little direction.
    • A strong interest in arts and culture.
    • Comprehensive skills in Microsoft Office suite and basic comfort level with online communication tools. Experience with Raisers Edge and/or WordPress is preferred.
    • Experience in working with non-profit organizations, businesses, and government agencies.
    • Willingness to support the whole organization as needed.

     

    Status:                   Full Time, Non Exempt
    Closes:                  Tuesday, June 1, 2021 at midnight

    Schedule:              Regular Hours of Operation 8:30am – 5:00pm Monday - Friday

                                   Flexibility will be required to accommodate events and business needs

    Supervisory:          Executive Director

    Compensation:     Minimum $22.50 Hourly Compensation

    RACC offers excellent benefits, including paid holidays and Flexible Time Off, full medical and dental benefits, a 401(k) plan, and long-term disability and life insurance.

    Job closes at midnight on June 1, 2021. Submit a cover letter and resume here:

    https://racc.bamboohr.com/jobs/view.php?id=25 


  • May 10, 2021 10:18 AM | Deleted user

    We are searching for someone who is spectacular at supporting customers, admin, and the whole team. 

    After reading the qualifications below, if you believe that person is YOU and are wanting a place where you can put down roots and stay long-term, send us your resumé and a cover letter stating why you are the best person for this job.

    Amazing customer service skills

    • o    Can you make the customer feel that they are all that matters in that moment, whether in person, by phone or in writing?
    • o    Do you exude empathy?
    • o    Are you a genuine people person?

    Exceptional communication, listening, & comprehension skills

    • o    Are you comfortable with asking clarifying questions to get the info needed to complete tasks?
    • o    Are you good at piecing together information from several sources to get the whole picture?
    • o    Are you good at taking notes & then referring back to them as needed?
    • o    Are you adaptable, willing to learn, quick to learn, and a multi-modal learner?

    Administrative & program knowledge

    • o    Are you familiar with professional & letter formatting?
    • o    Are you able to be (or get) creative with programs?
    • o    Are you VERY comfortable with all of Microsoft Office Suite?
    • o    Are you overall tech-savvy?
    • o    Are you good at troubleshooting tech issues?

    Ability to plan & organize

    • o    Are you good at prioritizing & project management?
    • o    Can you remain calm & deal with multiple requests coming at you from all directions seemingly all at once?
    • o    Are you able to shift gears without losing track of what you were working on and then resume?

    Other duties may include, but are not limited to the following:

    • ·         Greeting/Reception
    • ·         Answer multi-line phones
    • ·         Copying and scanning
    • ·         Filing (must be able to file alphabetically)
    • ·         Data intake
    • ·         Process incoming & outgoing mail
    • ·         Monitor calendars & schedule appointments, remind when needed
    • ·         E-mails
    • ·         Write letters
    • ·         Inventory office supplies & know where to find them
    • ·         Digital file maintenance
    • ·         Process payments             

    If you answered “yes” to these questions, we really want to hear from you! Please send resume to gals@tbcinfo.com


  • April 12, 2021 11:34 AM | Deleted user

    The Regional Arts Culture Council (RACC) has one mission – to enrich our communities through arts and culture. We believe that the arts have the power to change hearts and minds, and to inspire social change. We also believe that arts and culture are key elements in creating desirable places to live, learn, work and visit.

    We are an Equal Opportunity Employer and strive to cultivate equity in all of our programs. Prejudice and privilege have created barriers that RACC must dismantle, systematically and strategically, until everyone in our community has equitable access to arts and culture.

    As a RACC team member, your work will help to educate and empower people from all walks of life by providing and promoting access to a diversity of art and cultural experiences. If you’re eager to make a difference, that’s a great start. To best serve our communities, we need commitment – to our mission, our goals and, most importantly, to the people we serve.

    If you are ready to be a part of a committed, collaborative team dedicated to our community, we want to talk with you.

    The Opportunity: Grants Specialist

    Position Summary:

    The Grants Specialist will perform a range of administrative, tracking and reporting duties that supports and sustains the Grants Department.
    Essential functions and responsibilities:

    ·         Collaborate with Program team members to develop and implement RACC grant processes.

    ·         Collaborate with Program team members to develop and implement RACC support programming such as workshops and trainings.

    ·         Compile and manage data for use by Program team and other RACC departments.

    ·         Develop guidelines, applications, announcements, and related materials.

    ·         Provide support to grant applicants through presentations, information sessions, and one-on-one conversations.

    ·         Prepare for and manage grant review process, including the recruitment of reviewers, screening applications for eligibility, facilitation of selection process.

    • ·         Prepare funding recommendations and present reports to the RACC Board of Directors.
    • ·         Support grantees by drafting communication, facilitating grant payments, reviewing grant reports, and addressing grant compliance issues.
    • ·         Contribute to ongoing assessment and modifications of programs in response to new information gained, grantee and reviewer feedback, and changes in the community.
    • ·         Represent RACC in the community.
    • ·         Build effective working relationships with current and prospective grantees by attending events, conducting site visits and engaging in their work as appropriate.
    • ·         Contribute to the development of an annual budget and work plan that articulates goals, priorities, activities and resources needed.

    Required knowledge, skills and abilities:

    • ·         At least 4 years of grantmaking or arts administration experience in a government or non-profit setting.
    • ·         Strong project management skills with the ability to oversee multiple processes simultaneously.
    • ·         Experience with data capturing, tracking and reporting.
    • ·         Ability to thrive working under deadlines and handling multiple tasks without sacrificing attention to detail.
    • ·         Ability to establish and maintain effective working relationships with other employees, representatives of outside agencies, and the general public.
    • ·         Experience in facilitating committee, panels, or group decision-making processes.
    • ·         Experience explaining complex programs and policies in a variety of settings including over the phone, via email, in person, and in presentations to larger groups.
    • ·         Experience building strong, positive, collaborative relationships with diverse constituencies. The ability to listen to new ideas, encourage open dialogue, and inspire people to work towards common goals.
    • ·         Excellent written and interpersonal communication skills.
    • ·         Comfortable working in digital systems, experience with databases (Raiser’s Edge and Filemaker) and spreadsheets. Comprehensive skills in Microsoft Office suite. 
    • ·         Cultural flexibility/agility and a commitment to fostering a respectful and inclusive work environment.
    • ·         Willingness to support the whole organization as needed.  
    • ·         Experience evaluating the financial health, feasibility, strategic value and community impact of non-profit programs and organizations.
    • ·         Experience working with or supporting individual artists.
    • ·         Knowledge of current trends, practices and philosophies related to the arts, arts management, and grantmaking.

    Status:                         Full Time, Exempt

    Schedule:                    Regular Hours of Operation 8:30am – 5:00pm Monday - Friday

                                         Flexibility will be required to accommodate events and business needs

    Supervisory:               Director of Grants

    Compensation:            This range to be confirmed with finance

    RACC offers excellent benefits, including paid holidays, Flexible Time Off, full medical and dental benefits, a 401(k) plan, long-term disability and life insurance.

    To apply:                     Send a Cover Letter and Resume to (this email address). This application process closes (on this date)

    Apply here:                 https://racc.bamboohr.com/jobs/view.php?id=24 


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